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Prepay Maintenance Scheme
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A truly outstanding deal for an
outstanding service |
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- Buy credit points in advance for as little as twenty pounds a point
- Use them for Support, Maintenance and Service
- Work can be carried out remotely with no need for a call-out
- Pay in advance by Standing Order
- Pick the rate most suitable for you. If you have insufficient
points you will charged for the balance at our standard rates
- Decide whether to pay quarterly or annually. Annually is
better value as only half of any points left over at the end of the payment period
can be carried over
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What do your credit points entitle
you to: you to:
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Number of credit points |
Assitance Available |
How Quickly |
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1 |
Up to an hour’s remote assistance with a particular problem and/or telephone and
email advice |
Within 24 hours: often immediately |
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3 |
Call out visit with on-site help lasting up to an hour |
Within 7 days Within 7 days |
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6 |
Call out visit with on-site help lasting up to an hour |
Within 24 hours Within 24 hours |
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1 |
Each additional ½ hour on-site
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Level of service Level of service
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Rate |
Annual
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Quarterly
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Points |
Points |
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Bronze |
16 |
4 |
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Silver |
40 |
10 |
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Gold |
80 |
20 |
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Platinum |
100 |
25 |
Notes:
- Mileage is charged on all call outs more than 15 miles
from a) Hammersmith tube station, b) Smeeton Westerby (Leicestershire), c) Hatfield
(Hertfordshire).
- This scheme is for support, maintenance and service, not
new work
Contact us for more information about our prepay deals
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Computer ConQuest : Private Client Support
: Maintenance
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