CCQ Logo CCQ Contact Details
 
 
Computer ConQuest : Private Client Support : Maintenance

Prepay Maintenance Scheme

A truly outstanding deal for an outstanding service
  • Buy credit points in advance for as little as twenty pounds a point
  • Use them for Support, Maintenance and Service
  • Work can be carried out remotely with no need for a call-out
  • Pay in advance by Standing Order
  • Pick the rate most suitable for you. If you have insufficient points you will charged for the balance at our standard rates
  • Decide whether to pay quarterly or annually. Annually is better value as only half of any points left over at the end of the payment period can be carried over

What do your credit points entitle you to: you to:

Number of credit points Assitance Available How Quickly
1 Up to an hour’s remote assistance with a particular problem and/or telephone and email advice Within 24 hours: often immediately
3 Call out visit with on-site help lasting up to an hour Within 7 days Within 7 days
6 Call out visit with on-site help lasting up to an hour Within 24 hours Within 24 hours
1 Each additional ½ hour on-site  

Level of service Level of service

Rate Annual Quarterly
Points Points
Bronze 16 4
Silver 40 10
Gold 80 20
Platinum 100 25

Notes:

  • Mileage is charged on all call outs more than 15 miles from a) Hammersmith tube station, b) Smeeton Westerby (Leicestershire), c) Hatfield (Hertfordshire).
  • This scheme is for support, maintenance and service, not new work

 

Contact us for more information about our prepay deals

 

Computer ConQuest : Private Client Support : Maintenance